Susser Bank recently recognized team members for their contributions to serving the community at the highest level at Globe Life Field’s Lexus Club in Arlington.
"I am truly grateful and impressed by the level of dedication and service our team provides to our clients,” said Sam L. Susser, Chairman and CEO of Susser Bank. “Each team member is a valuable asset and epitomizes our core values.”
Judy Fitzgerald and Josh Pratt were named “Customer Service All-Stars of the Year.” Fitzgerald joined the Susser Bank’s Support Center earlier this year and made a huge impact in a short period of time. Fitzgeraldtransformed the client care center and was an instrumental team member for Treasury Support and Deposit Operations. Pratt oversaw nearly 6,000 Help Desk Tickets in the past year and was instrumental in transitioning Susser’s team members to work from home in a quick turnaround. He helped open four new branches and two loan production offices while installing a new help desk system.
Liz Fisher was named “Teller All-Star of the Year” who provided clients with exceptional customer service and processed nearly 9,000 transactions in the past year.
James Shiue and Regina Sims were awarded the “Double Play Award” for their commitment to serving clients and credited with preventing fraudulent wire transfers.
Cassandra Sanabria was named “New Accounts All-Star of the Year,” and was instrumental in assisting more than 260 new clients in opening accounts in the past year.
Josh Burleson and Christina Boe were named “Defensive Players of the Year” for their efforts in building core bank deposits for Susser Bank. Burleson and Boe have worked together for the past 14 years and together generated more than $1.1 million in Paycheck Protection Program fees in 2021.
Corey Doyle and Linda Griffin were named “Offensive Players of the Year.” Doyle and Griffin have worked together for more than 15 years and led Susser Bank in loan production in 2021.
Mike McCoy was awarded the “Home Run Hitter Award.” McCoy is an all-star in the mortgage business and led the secondary market production for Susser Bank.
Shannon Sucre was awarded the “Mortgage Support Award.” Sucre processes loans and trains the new team members in addition to processing jumbo loans, working with third-party investors to ensure the borrower has a great experience.
Ashley Russell and Bryan Thomas were named “Utility Players of the Year.” Russell and Thomas spearheaded the bank’s conversion to Jack Henry’s “best in class” information technology core system and both were instrumental in building a treasury platform utilizing Q2’s leading-edge platform capable of competing with much larger banks.
Janet Welch was named “Branch Manager All-Star of the Year.” Welch runs the Fort Worth branch and conducted more than 1,000 teller transactions for clients in the first part of the year in addition to opening 134 new accounts
Founded 63 years ago, Susser Bank has operated under the ownership and direction of Susser Banc Holdings Corporation since 2018.
Susser Bank is a Texas-based company offering a full suite of personal and commercial banking solutions with branches in Dallas, Arlington, Bedford, Fort Worth, Garland, San Antonio and Round Rock and an LPO in Houston. The company is a diversified bank with robust capital, liquidity, and leading-edge technology led by the Susser family and a legacy of six generations of Texas entrepreneurs, Susser Bank is dedicated to maintaining long-term client relationships and providing outstanding financial solutions that make Texas stronger. More information is available at susserbank.com.